General or customer enquiries please contact: info@vedettemaison.com
Reach us via:
Instagram - @vedettemaison
Monday - Friday (9am - 5.00pm BST)
FAQ'S
How does vedette maison fit?
Topwear follows a slightly oversized fit throughout the collection unless stated otherwise. We recommend staying true to your usual size.
How will I know my order has been successful?
You will receive an order confirmation in your mailbox.
How do I track my order?
Once your order is shipped, you will receive a tracking email from the shipping company. This will allow you to follow your order step by step. You'll always be updated on the status of your order. Happy tracking!
What do I do when there is an item missing from my order?
If something is missing from your order, please contact us immediately through the contact form. We will do our best to resolve the issue promptly.
I have not received my order, where is it?
If you haven't received your order and haven't heard from the shipping company, please contact us. We'll be happy to assist you and work towards resolving the issue.
Why I have not received my order within the estimated time?
We strive to deliver your packages as quickly as possible. If there are any delays, please don't hesitate to contact us. We're here to assist you!
What service does vedette maison ship with?
PostNL - worldwide.
After care for vedette maison
To keep your clothing looking its best, follow these guidelines: Machine wash with temperatures up to 30°C, use a medium iron for ironing, and avoid tumble drying.
What Payment methods do vedette maison accept?
Ideal, Apple Pay, Google Pay, Mastercard, Visa, Amex.